You take care of your business, and we care for your WordPress website
♦ Website Care Plan
♦ Common Questions
♦ Sign Up
♦ Website Care Plan
Keeping You Updated, and Informed
How does a business owner keep track of all the things they need to do running their business AND monitor their website for security updates, uptime, performance, backups, broken links, and SEO ranking? Your website is a key marketing tool for your business. It needs continuous monitoring to keep it up and running, and secure.
Here are the things we just take care of for you:
Daily backups – we run a backup of your site every 24 hours and keep 72 days history should we every need to go back to an older version of the website.
Security watch – we track any attempted site attacks. We scan for Malware and we verify your site is clean on a daily basis. To head off hackers, we update plugins that have security holes as soon as we find out about a security issue.
Traffic Statistics – we connect to your Google Analytics and provide you with a summary of your website analytics each month.
Core & Plugin Updates – we update WordPress, and plugins on a weekly basis. If we find an issue we roll back the update to the latest backup and troubleshoot any problems. If a plugin cannot be updated because of a conflict with your site, we will notify you with options.
Small Site Fixes – if we find a broken image, or some kind of problem that is a quick fix, we will just take care of it for you.
Access to Premium Paid Plugins – as a client of our Website Care Plan we pay for, and include a number of paid plugins on your website. This can save you hundreds of dollars in yearly fees as we pay for the developer licenses each year.
Performance – we check your site for performance issues. If we find problems that slow your site down we will let you know what needs to be done to fix the issue. Google loves a fast loading site, so by having a slow site you could be missing out on great placement in the Search Engines.
Optimizing Database and Removing Spammy Comments – we clean up spammy comments from your site and run a database optimization program to keep everything running smoothly.
Pricing Cost for peace of mind starts at $150 per month/website.
♦ Common Questions
Can I cancel at anytime?
Our WordPress Website Care Plans are billed monthly at the beginning of each month by an auto pay to your credit card. If you wish to cancel at anytime, just let us know before the next billing cycle and we will stop payment and services.
What if I need updates made to my site beyond the scope of the care plan?
As a WordPress Website Care Plan client we offer custom website updates to your site at a discounted rate of $90 per hour. We only bill for the time taken and nothing more. For clients not on the plan the cost is $125 per hour.
Can I add more websites to the plan?
Each plan is for a specific domain, subdomain for one site. If you have multiple websites then we offer a discount for more than 3 sites, please contact us.
How do I securely send you my logins?
We can get your logins during checkout or after you are signed up you can send us your details via https://dead-drop.me which offers a secure way to send logins.
Do you manage WooCommerce sites or custom built websites?
Yes, we manage all kinds of WordPress websites. We do not offer services under this plan for WordPress multi-sites but everything else should be fine. If in doubt send us an email and we can take a look before you commit.
Does it matter what hosting company I am using?
Not usually, we work with all kinds of hosting. There may be cases where the plan cannot be implemented because of a conflict with your hosting company as we have run across that issue, but we will figure that out prior to charging you for your first month of service. There are certain hosting companies that are better than others and if we are working on site speed issues we may suggest another hosting partner to help you get a speeder website.
How do I request other website updates?
You can either email us at [email protected] or once we install our care plan plugin on your website you can send a request via the plugin.
What happens to the premium plugins on the care plan when I cancel?
We cannot continue offering our plugin licenses for free once you cancel your monthly plan. We can deactivate the plugin from the site, or give you an opportunity to purchase a new license to keep the plugin active on the website.
Do you offer this service for websites that are not on WordPress?
We do not. We have chosen to become experts in WordPress and to do that we have focused on WordPress websites for the last 15+ years, so that is where our expertise lies.
Our monthly reports are sent to your email account. You may need to add our email to your whitelist in order not to have them go to spam. Reports come from [email protected].
Each report starts with a summary and then details the work we have done on the website for the time period.
Included in the report is; traffic for the month, site and plugin updates uptime monitoring, backups, security, and performance analysis.
♦ Sign Up
Sign up for our WordPress Website Care Plan today.
“We were bidding on the wrong keywords and paying a high price for them, we just were not getting the business we should have been getting. Liz and her team reviewed our strategy, now we pay less and get more leads.” Dr. Anton, Guatemala
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